Terms of service

Welcome to Partyora. These Terms of Service govern your use of our website and purchases made through our online store.

By accessing, browsing or using this website, or by placing an order with Partyora, you agree to these Terms of Service.

ABOUT PARTYORA

Partyora is an online brand operated by Raj Enterprises, based in Rajgurunagar, Pune, Maharashtra, India.

Partyora offers party decoration kits, balloons, decorative products, celebration accessories and other related products through its online store.

ELIGIBILITY TO USE THE WEBSITE

By using this website or placing an order, you confirm that you are legally capable of entering into a transaction under applicable law.

If you are using the website on behalf of another person or organisation, you confirm that you have authority to do so.

PRODUCTS & PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications and other information displayed on our website are accurate.

However:

• Actual product colours may vary slightly due to photography, lighting, screen settings or manufacturing variations.
• Packaging, design or minor product details may occasionally vary without materially changing the product.
• Product availability may change without prior notice.

Partyora may correct any accidental error in product information, pricing or availability.

PRICING

All prices displayed on our website are in Indian Rupees (₹) unless otherwise stated.

Applicable taxes and other charges, if any, will be displayed as required during the purchase process.

Partyora may change product prices, discounts or promotional offers at any time before an order is accepted.

If an obvious pricing or listing error occurs, Partyora may contact the customer for confirmation or cancel the affected order before dispatch.

ORDERS & ORDER ACCEPTANCE

Placing an order on our website does not automatically guarantee acceptance of the order.

An order is considered accepted after Partyora successfully verifies or confirms it.

Partyora may refuse or cancel an order before dispatch in situations including:

• Product being unavailable
• Incorrect pricing or product information
• Payment failure
• Incorrect or incomplete customer information
• Suspected fraudulent or unauthorised activity
• Technical or system errors

If Partyora cancels a prepaid order for such reasons, any eligible amount already received will be handled appropriately.

PAYMENTS

Available payment methods will be displayed during checkout.

Depending on availability, payment options may include UPI, debit cards, credit cards, net banking, Cash on Delivery or other payment methods supported by our payment service providers.

Customers are responsible for ensuring that they are authorised to use the selected payment method.

Partyora does not directly operate banking or card networks and cannot control failures or delays caused by banks, payment gateways or payment service providers.

CUSTOMER INFORMATION

Customers must provide accurate and complete information while placing an order, including their name, mobile number, billing information and delivery information.

Partyora will not be responsible for problems caused by incorrect or incomplete information submitted by the customer.

WEBSITE USE

You agree not to use the Partyora website:

• For fraudulent or unlawful purposes
• To place false or unauthorised orders
• To provide intentionally false information
• To interfere with or disrupt the website or its systems
• To attempt unauthorised access to the website, servers or accounts
• To introduce viruses, malicious software or harmful code
• To copy or misuse website content in violation of applicable rights

Partyora may restrict or suspend access where fraudulent, abusive or unlawful activity is reasonably suspected.

INTELLECTUAL PROPERTY

Unless otherwise stated, Partyora's original website content, including its branding, logo, graphics, photographs, text, product descriptions and other original materials, belongs to Partyora, Raj Enterprises or the respective rights holders.

Such content may not be reproduced, copied, republished, distributed or commercially used without appropriate permission.

THIRD-PARTY SERVICES & LINKS

Our website may use or provide access to third-party services, including payment gateways, logistics providers, social platforms or external websites.

Partyora does not control third-party websites or services and is not responsible for their independent content, availability or policies.

Use of such services may also be subject to the terms of the respective third party.

ELECTRONIC COMMUNICATIONS & INVOICES

By using our website or placing an order, you agree that communications relating to your order may be provided electronically through email, SMS, WhatsApp or other available electronic methods.

Invoices may also be issued or provided electronically where applicable.

FORCE MAJEURE

Partyora will not be responsible for delays, interruptions or failure to perform obligations caused by circumstances reasonably beyond our control.

Such circumstances may include natural disasters, extreme weather, strikes, transport disruptions, internet or telecommunications failures, government actions, epidemics, pandemics or similar unforeseen events.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, Partyora will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit rights that cannot legally be excluded or limited under applicable consumer law.

SUSPENSION OR TERMINATION OF ACCESS

Partyora may restrict, suspend or terminate access to the website where reasonably necessary because of:

• Fraudulent activity
• Illegal activity
• Misuse of the website
• Violation of these Terms
• Security or technical concerns

GOVERNING LAW

These Terms of Service are governed by the laws of India.

Subject to applicable consumer protection laws and other mandatory legal rights, disputes relating to these Terms will be subject to the jurisdiction of the appropriate courts in Pune, Maharashtra, India.

SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

CHANGES TO THESE TERMS

Partyora may update these Terms of Service when required.

Any updated version will be published on this page.

For questions regarding these Terms of Service or your use of the Partyora website:

WhatsApp: +91 9370653379
Email: supportpartyora@gmail.com
Location: Rajgurunagar, Pune, Maharashtra, India