Shipping policy
At Partyora, we aim to process and deliver your orders safely and as quickly as possible.
ORDER PROCESSING
Orders are generally processed within 24–48 business hours after order confirmation or successful payment, as applicable.
Orders placed on holidays or during high-demand periods may require additional processing time.
SHIPPING COVERAGE
Partyora ships to serviceable locations across India.
Delivery availability may depend on the customer's PIN code and the serviceability of our courier partners.
SHIPPING CHARGES
Any applicable shipping charges will be displayed during checkout before the order is placed.
Shipping charges may vary depending on the order, delivery location, package weight or available shipping service.
DELIVERY TIME
Delivery time depends on:
• Delivery location
• Courier service
• PIN code serviceability
• Public holidays
• Weather conditions
• High-volume periods
• Other circumstances beyond our reasonable control
The delivery date shown during checkout or tracking is an estimated delivery date and may occasionally change.
ORDER TRACKING
Where tracking is available, customers will receive tracking information after the order has been shipped.
Tracking updates are provided by the courier partner and may sometimes take time to appear after dispatch.
DELIVERY ADDRESS & CONTACT INFORMATION
Customers are responsible for providing a complete and accurate delivery address, PIN code and contact number while placing an order.
Incorrect or incomplete delivery information may result in delays, failed delivery attempts or the order being returned to Partyora.
Please check your shipping details carefully before confirming your order.
COURIER & DELIVERY DELAYS
Partyora may use third-party courier and logistics partners to deliver orders.
While we make reasonable efforts to ensure timely delivery, Partyora cannot guarantee exact delivery dates where delays occur due to courier operations, weather, transport disruptions, government restrictions, public holidays or other circumstances reasonably beyond our control.
FAILED DELIVERY ATTEMPTS
Customers should ensure that someone is available to receive the parcel at the provided delivery address.
If delivery cannot be completed because the customer is unavailable, unreachable or has provided incorrect address information, the courier may attempt redelivery or return the parcel to us according to its delivery procedures.
DAMAGED, INCORRECT OR MISSING PRODUCTS
If you receive a damaged, defective, incorrect or incomplete product, please refer to our separate Refund & Return Policy for the applicable claim process and conditions.
CONTACT US
For shipping or delivery-related questions, please contact us and mention your order number.
WhatsApp: +91 9370653379
Email: supportpartyora@gmail.com
Location: Rajgurunagar, Pune, Maharashtra, India